SHIPPING INFORMATION

At Cronieri, our goal is to provide you with a seamless shopping experience. We might need to confirm some details with your card issuer before processing your order to ensure everything goes smoothly.

We process and ship orders from Monday to Friday. Orders placed late on Fridays, during weekends, or on holidays will be handled on the next business day. Please allow up to 2-3 business days for us to process your order, depending on the volume of orders. You will receive an email notification with your tracking number once your order has been shipped.

Please note that once an order is confirmed, we cannot alter the payment method, delivery address, or shipping speed.

SHIPPING CHARGES

Shipping fees cover the costs of processing, packaging, transportation, and handling of your order. Any special requests, such as choosing a specific carrier or scheduling future delivery dates, may incur additional charges.

DOMESTIC SHIPPING (U.S.)

Cronieri utilizes USPS for all domestic shipments. The available shipping options are:

• USPS Ground Advantage: This option is free of charge, with delivery expected within 5-8 business days after shipment.
• USPS Priority Mail: For faster delivery, choose Priority Mail with an estimated arrival of 1-3 business days post-shipment.

INTERNATIONAL SHIPPING

Cronieri ships internationally to numerous countries via USPS. Shipping rates for international orders are based on current rates and may include additional charges for taxes, tariffs, and duties as per the destination country’s regulations. These additional charges are the customer’s responsibility at the time of delivery. Please be aware that Cronieri is not responsible for any delays caused by customs or border inspections.

RETURNS AND EXCHANGES

At Cronieri, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to assist you with returns and exchanges.

RETURN POLICY

If you are reconsidering your purchase, we offer a hassle-free return process.

For customers within the United States, returns are accommodated with ease. If you are returning an international order, you will need to handle the shipping yourself. To be eligible for a full refund, please return your items within 30 days from the date of receipt. Only full-priced items qualify for refunds. Items that do not meet our return criteria will be sent back to the customer.

Return Requirements:

• Requests must be made within 30 days of receiving the product.
• Items must be in their original, unused condition, with all Cronieri tags and packaging intact.
• Products must be unworn and in the original condition.

To initiate a return or exchange, please contact us at contact@cronieri.com with the following details:

• Your name
• Invoice number
• Email address

Once we receive and process your return, a refund will be issued to your original payment method.

EXCHANGES

If you need a different size or color, we are happy to assist with an exchange, provided we have the item in stock.

Please follow the return guidelines above and include details about the item you wish to exchange.

DEFECTIVE ITEMS

We stand by the quality of our products. If you receive a defective item, please contact us immediately at contact@cronieri.com so we can arrange for a replacement.

NOTE: Please allow a few days for your bank to process and post the refund to your account. If you have any questions or need further assistance, do not hesitate to contact us at contact@cronieri.com.